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Customer Service and Sales Representative

Are you skilled in internet browsing and internet savvy? Are you looking for a position where you can increase your knowledge in the areas of sales and customer service? Sitel is looking for entry level Internet Customer Sales and Service Representatives to work in our inbound internet call center. Starting Pay is $10.50-$13.00

In this role, you will use your internet navigation skills, sales training, and excellent customer service to identify customer needs, help the customer find the right product or service that best fits his/her needs, and review and update activity on accounts. This will be done while handling multiple calls concurrently in a prompt, professional and friendly manner while focusing on the customer experience.
What is in it for you?
Paid Professional Training
Medical and dental benefits for full time employees
401 (K)
Vacation and Holiday pay
Full time shifts, Part time shifts, Day and Night shifts
Employee discounts with Sitel's major brand-name partners including consumer electronics companies, PC manufactures, satellite television providers, mobile communication companies and more.
Ability to earn extra income through our Employee Referral Program
Potential Raises at 90 days, 6 months and 1 year

Requirements:
6 months customer service experience
Prior call center experience a plus
Excellent verbal skills
Ability to multi-task in several computer applications while continuing conversation with the customer.
Evaluate customer's needs, offer solutions/products based on their unique needs.
Willing to overcome customer objections
Someone who enjoys helping others

Ideal candidate will be someone who enjoys helping others while working in a relaxed fun environment!




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