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Part-Time Customer Service Representative

Responsibilities:

CUSTOMER SERVICE REPRESENTATIVE PRIMARY DUTIES:

  • Processes credit loan applications, loan refinances and other loan documents.
  • Assists Branch Manager in the closing and refinancing of loans, upon demonstration of skill mastery.
  • Works with past due customer accounts via telephone.
  • Completes daily and monthly closeout procedures.
  • Provides customer credit experience to inquiring creditors and credit bureaus.
  • Services accounts, including the processing of payments.
  • Prepares for daily bank deposits and completes the Cash Count Record daily.
  • Administrative responsibilities.
  • Transportsmoney and deposits to and from the bank.

Qualifications

EDUCATION & EXPERIENCE REQUIREMENTS:

  • High School Degree or equivalent.
  • Prior experience in customer service, collections, cash handling is preferred.
  • English fluency is required. In some locations, additional fluency in Spanish is desired.

KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS:

  • Ability to provide excellent customer services and build relationships.
  • Solid verbal and written communication skills.
  • Strong attention to detail and accuracy.
  • Ability to multitask and meet deadlines.

REQUIREMENTS:

  • Must pass drug and background screens.
  • Required to have and maintain a valid driver s license and current auto insurance
  • In GA & SC, employees must be granted a State insurance sales license AND receive appointment by the insurance carrier authorizing the employee to sell their product.

SCHEDULE REQUIREMENTS:
This position is part-time, approximately 29 or fewer hrs/week that may include some evenings and Saturdays. Regular, timely, and predictable adherence to assigned work schedule is an essential function of the job.

COMPANY OVERVIEW
: Founded in 1986, Southern Management Corporation (SMC) is a leading small loan consumer finance company and is among the largest companies offering such services in the U. S.

SMC operates under 3 different brand names:

  • Covington Credit
  • Quick Credit
  • Southern Finance

For more information about Southern Management Corporation, please visit us at our website: www. mymoneytogo. com.



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